Refund Policy
Last Updated: January 04, 2026
Happy World Inc. ("we," "us," or "our") is committed to ensuring your satisfaction with your purchases from our website www.happyworldinc.com (the "Website"). This Refund Policy outlines the terms and conditions under which refunds, returns, and exchanges are available for products purchased through the Website. By making a purchase on the Website, you agree to the terms of this Refund Policy.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting the updated policy on the Website, with the "Last Updated" date revised accordingly. Your continued use of the Website and placement of orders after any modifications constitute your acceptance of the updated policy.
1. Eligibility for Refunds and Returns
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Time Frame: You may request a refund or return within 30 days of receiving your order. Items must be returned in their original condition, unused, with tags attached, and in the original packaging.
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Proof of Purchase: A valid proof of purchase (e.g., order confirmation email or receipt) is required for all refund or return requests.
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Product Condition: Items must be free from damage, wear, or alterations caused by you. We reserve the right to deny refunds for items that do not meet these criteria.
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Digital Products: Digital downloads, software, or virtual items are non-refundable unless required by law.
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Custom or Personalized Items: Custom-made or personalized products are non-refundable unless there is a manufacturing defect.
2. Non-Refundable Items
Certain items are not eligible for refunds or returns, including but not limited to:
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Gift cards or vouchers.
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Perishable goods (e.g., food, flowers).
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Intimate or sanitary goods (e.g., underwear, swimwear) once unsealed.
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Hazardous materials or flammable liquids.
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Items marked as "final sale" or "non-returnable" at the time of purchase.
3. Refund Process
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How to Request a Refund: Contact our customer service team via email or phone within the eligible time frame. Provide your order number, a description of the issue, and photos if applicable (e.g., for damaged items).
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Inspection: Upon receiving the returned item, we will inspect it and notify you of the approval or rejection of your refund.
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Refund Timeline: If approved, your refund will be processed within 7-10 business days. Refunds will be issued to the original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.
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Partial Refunds: In cases of partial returns or if the item is not in its original condition, we may issue a partial refund at our discretion.
4. Returns and Exchanges
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Return Shipping: You are responsible for return shipping costs unless the return is due to our error (e.g., wrong item shipped) or a defective product. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee receipt of returned items.
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Exchange Process: If you wish to exchange an item (e.g., for a different size or color), follow the same return process and specify your exchange request. Exchanges are subject to product availability.
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Defective or Damaged Items: If you receive a defective, damaged, or incorrect item, contact us within 7 days of receipt. We will cover return shipping costs and provide a full refund or replacement.
5. Shipping and Handling Fees
Original shipping and handling fees are non-refundable, except in cases where the return is due to our error. For international returns, you are responsible for all customs duties, taxes, and return shipping costs.
6. Cancellations
Orders can be canceled for a full refund if they have not yet been processed or shipped. Once an order is in processing or has shipped, it is subject to our standard return policy.
7. Exceptions and Special Circumstances
In certain cases, such as during promotional events or for bulk orders, additional restrictions may apply. These will be clearly stated at the time of purchase. We comply with all applicable consumer protection laws, and nothing in this policy affects your statutory rights.
8. Contact Us
If you have any questions about this Refund Policy or need assistance with a refund or return, please contact us at:
Happy World Inc.
1787 McDonald Avenue
Brooklyn, NY 11230
(718) 645-7276